Low-cost airline “Wizz Air” has suspended flights from Skopje and Ohrid to Milan, Treviso and Bergamo due to the quarantine imposed in northern Italy to contain the spread of the coronavirus.
“Passengers with bookings affected by these cancellations are automatically informed and re-accommodated on an alternative route. Customers who have booked directly on wizzair.com or via the airline’s mobile app will receive an email notification, choosing between re-booking for another flight operated by Wizz Air, refund of the total fare paid for the cancelled flight, or credit the full value of the payment for the cancelled flight plus 20% of the fare paid for the cancelled flight. Passengers can choose between these options by clicking on the link in the e-mail and choosing the best option via our self-service platform,” Wizz Air said in a press release.
It adds that the airline can only inform passengers who made their booking via wizzair.com or the airline’s mobile app. Passengers who made their bookings via travel agencies – including online travel agencies – should get in touch with the company where they purchased their tickets.
