Foreign investors positively evaluate the services and communication with the Directorate for Technological Industrial Development Zones (TIDZ) shows the analysis of measuring the satisfaction of TIDZ users.
The average score for TIDZ received by all users is 4.42 out of 5. Companies value communication with employees the most with 4.7. The detailed handling of requests is rated 4.3, while in terms of the speed of handling a submitted request, TIDZ users give an average score of 4.2. A high score of 4.4 is also given for the timely sharing of information and the accuracy of the information provided by the institution, as well as for the employees’ knowledge, skills and abilities.
